Senior Sales Operations Manager - London/San Francisco

As the Senior Sales Operations Manager, you will be the strategic planning and operations arm for the Sales team.  You will be accountable for identifying and reporting on key indicators of performance and market opportunity, using those findings to put forth actionable recommendations.  Responsibilities will include daily operations, projects such as business planning, market analysis, pipeline forecast & analysis, coverage optimization, and ongoing performance measurement and reporting. Deliverables shall be strategic recommendations and the operational cadence that drives growth alongside with Regional Sales Leader.  You will function as the primary liaison among the Sales, Marketing, Finance, and Business Systems teams to support worldwide sales efforts. You will be someone who can balance operational with strategic, is not afraid to ask tough questions and is an analytics machine that is seeking a high visibility role in a face-paced, startup and dynamic environment. This position reports directly to the VP, Business Operations.

Responsibilities:

  • Coordinates sales forecasting, planning, and budgeting processes used within the sales organization.
  • Proactively identifies opportunities for sales process improvement. Works closely with sales management to inspect sales process quality and prioritize opportunities for improvement.
  • Responsible for the on-going creation and maintenance of Sale Operations reports and dashboards. Monitors the accuracy and efficient distribution of sales reports and other intelligence essential to the sales organization.
  • Reporting includes standard year-over-year, quarter-over-quarter, regional sales trend analysis, forecasting accuracy tracking and deal tracking and other relevant reports.
  • Assist with compensation planning, rollout, and administration. Analyze and evaluate performance and trends to determine quotas and compensation structures.
  • Collaborate with the Finance team to ensure planned headcount and quota distribution aligns with revenue plans. Maintain compensation policy documents and establish governance procedures. Pro-rate compensation plans as needed
  • Directs and supports the consistent implementation of company initiatives. · Builds peer support and strong internal-company relationships with other key management personnel.
  • Analyze the health of the business and interpret key leading indicators and performance metrics
  • Assist in the development of the GTM strategy
  • Work with Enablement to optimize sales force effectiveness, such as onboarding, training and development.

Skills & Competencies

  • Knowledge in Business object tools such as Salesforce.com, Financial Force, and Service Cloud.
  • Strong analytical aptitude such as problem solving skills, attention to details, customer orientation.
  • Experience managing (internal) customer relationships, preferable with multiple stakeholders in different locations.
  • Demonstrated ability to simultaneously manage multiple ongoing projects of varying scope and high levels of complexity with minimal supervision.
  • Excellent interpersonal, verbal, and written skills and be able to establish/maintain positive work relationships and communicate effectively with cross-functional team.
  • Detail-oriented and able to successfully plan, prioritize, execute and track tasks and responsibilities in order to meet established individual and group deadlines.
  • Strong organizational, time-management, analytical and decision-making skills in order to efficiently evaluate, plan and accomplish personal work goals.
  • Proven ability to work in a team-oriented work culture, providing back-up support to team members & establishing/maintaining effective work.
  • 5-years experience in supporting Sales, Services, Financial planning or relevant field.  Preferably experienced in Software as a Service (SaaS.)
  • Bachelor’s degree/M.B.A. preferred.

 

About MOVE Guides

MOVE Guides is transforming the $150bn global mobility market. We make it easy for organizations of any type to move their talent around the world. Our award-winning Talent Mobility Cloud is a one-stop hub that enables employees to plan their move, connect with vendors and manage their budget, while HR and Finance departments streamline processes, policies and global payments across more than 200 locations and in 100 currencies. The result is a dramatically improved employee experience, global compliance and operational efficiencies. 

MOVE Guides raised $8.2M series A round in October 2014.

 

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