Those responsible for delivering talent mobility programs are increasingly tasked to do more with less. During our monthly educational webinar last week, we took a look at strategies to increase program administration efficiency and vendor performance. Read on to learn more and view the webinar on demand.
Every program will have varying definitions of what it means to be efficient. For some it may revolve around compliance and avoiding non-compliant fees. For others it may be acting in the most cost effective manner. Most high performing mobility programs will however, include components of flexibility, employee engagement, compliance, cost effectiveness, ROI and efficiency.
When we take a look at these core components of a high performing, efficient mobility program we find that all of the elements are driven by data. Data that must be created, tracked, managed and benchmarked. The issue for mobility teams is that today the data needed to run their program, and to drive efficiency goals, is housed by many different vendors across multiple, fragmented systems.
Due to the complexity of the ecosystem that underpins talent mobility today, many vendors have become vital partners to a mobility team. Unfortunately, the structure of the silo-ed vendor (only communicating or sharing data through the mobility team) has become the norm with the mobility in the middle having to request, collect, manipulate and manage data. This creates redundant, time-consuming tasks, which drive little value to business stakeholders. A great example is filling out near identical forms to send to multiple vendors for one move.
When we look at the tasks mobility teams need to complete when reporting to their business stakeholders, it becomes clear that much of the core data required to do their job is identical across vendors. In reality there is little unique information that the vendors need, or are generating for a given relocation, however they will often times categorize or label data points much differently than their counterparts.
By knowing this, a mobility team can quickly start to make the transition to a “shared data” pool where all groups (vendors, stakeholders, mobility) can access and input data in a standardized format.
If you are operating without an integrated technology platform this may be as simple as getting all vendors to agree on a standard set of labels and nomenclature for all reports. It may also be getting a vendor to include an additional field of information in everything they provide to their mobility client. It is also important that your vendors start communicating with one another. All of these steps help to remove mobility as the “middle man” and frees them up to be true mobility partners to their stakeholders – starting from the employees
This is how many processes already work in our everyday lives. For example: you book a flight using Kayak which pulls data from thousands of sources and gives you useful insight into price trends. You don’t have to individually research every single airline. Once you book a flight you receive a confirmation. Your Gmail account automatically detects that you are flying somewhere and adds the flight to your calendar. You then go look on Airbnb for accommodations and it detects based on your search history that you are staying in Boston from October 6th through the 9th and prepopulates those fields in its search bar.
This is the same way mobility must operate – data seamlessly shared between parties, less manual and redundant tasks, and more value add to all stakeholders involved in a move.
At MOVE Guides, we believe technology can be an enabler to achieve your efficiency goals. And this is why we have created a cutting-edge platform called Talent Mobility Cloud, which provides a single mobility view to employees, mobility, HR and finance teams at once.