Tori Reichman, Client Success Manager

As one of the original MOVE Guides team members, Tori has seen the company grow from a small London startup to an award-winning global mobility solution. Tori’s positive disposition, contagious smile and ability to make things happen have proven invaluable to the team. Just ask her colleagues and they will all agree that she has played a huge role in bringing MOVE Guides to the current level of success, all the while helping make the office an excellent and enjoyable place to work.

Tori brings to the business many years of experience working across multiple HR departments and has a unique perspective into what companies need to best support and empower their employees. Starting off her career working in the HR departments at Fortunoff and Federated Department Stores, Inc., Tori then made the move to PwC where she worked for many years as a consultant in both their New York and London offices. It was here that she specialised in HR transformation, with a specific focus on change management, stakeholder engagement, transitions and crisis management.

Born and raised in New York (beginning the trend for what is a growing New York constituency in the London office), Tori received her Bachelors of Arts in Psychology from the University of Michigan and more recently has been studying for her MBA at London Business School. In fact it was during her first year at LBS that Tori was introduced to MOVE Guides’ CEO and founder, Brynne Herbert. An instant click of cultures, and it was not long before Tori began working for the fledgling start up, with a initial task to help build out their operational platform.

Now, as the company’s Client Success Manager, Tori is responsible for managing client relationships; effectively serving as the single point of contact for the client throughout their partnership with MOVE Guides. Tori’s role as Client Success Manager is the backbone of the company, collaborating with all divisions of MOVE Guides to ensure that the client receives a best-in-class service and a tailored solution.

Outside the office, Tori is a regular at Barry’s Bootcamp, an avid reader, an obsessive baker, and takes any chance she can get to travel the world. She currently lives in Northwest London with her husband.

MOVE Guides Questionnaire

Advice for new Expats:

“Immerse yourself in your new city and its culture, and go out of your way to meet as many local people as possible. Expats are very fortunate to have this opportunity to not only observe but also be a part of a new society. Have an open mind and try everything once.”

What is your favourite genre of books?

“Definitely historical fiction. I really enjoy reading about history and in particular I love the personal perspective of hearing what it was like for people at that time. A few of my all time favourite books are The Picture of Dorian Gray, The Master and Margarita (less historical but just amazing) and Middlesex.”

As a frequent traveller, where do you plan to travel this summer?

“My husband and I are slightly obsessive travellers and try to get away at any opportunity we can. We were recently gifted this beautiful framed map of the world, where we get to pin all the countries we have travelled to together. It's a bit of a mission of ours now to 'pin off' as much as possible!

And as we are also (a bit too!) obsessive about our food, we really enjoy experiencing these different places through their food and the local foodie subculture (we try to get as much insider's advise as possible from random foodie blogs on the web!). This summer we have a few city breaks planned, but I'm particularly looking forward to San Sebastián, Berlin and Stockholm.”

Fun fact about yourself:

“I did a triathlon in 2011 in New York and it was a really intense training process. I had just returned to New York from London and I was frequently back and forth from Chicago with work, so for training I would run around Chicago and swim in the beautiful Lake Michigan. I trained for the biking element during spin class, so I never actually rode on a bike outside until race day!”

Motto in life:

"I've always loved the slogan that you see on T-Shirts; Live Well, Love Much, Laugh Often. I think that's a pretty good summary for how to approach life. Failing that, my alternative version could be; live, love, bake!"

About The Author

Claire Beckenstein

Marketing Communications Manager